Test Case User Receives Notification For Half-Paid Order After 7 Days

Hey guys! Let's dive into this test case where we're checking if users get notified about their half-paid orders after 7 days. It's super important to make sure our users don't miss out on completing their orders, right? So, let's break down everything you need to know to ensure this notification system is working smoothly.

Introduction

In this article, we're going to walk through a test case designed to verify that users receive timely notifications for half-paid orders. Specifically, we're focusing on the scenario where a user has an outstanding payment for 7 days. This is crucial because it directly impacts user experience and revenue collection. The goal here is to ensure that users are reminded to complete their purchases, preventing abandoned orders and improving overall customer satisfaction. We'll cover the pre-requisites, the test steps, and the expected outcomes. We'll also touch on the importance of priority, automation, and how this test case fits into the broader scope of our ita-social-projects and GreenCity initiatives. So, buckle up and let's get started!

Test Case Overview

This test case focuses on verifying that users receive notifications to pay for a half-paid order after a week of no payment. This is a critical part of ensuring a smooth user experience and maximizing order completion rates. If users aren't reminded, they might forget about their order, leading to lost revenue and dissatisfied customers. The notifications are expected to be sent via multiple channels, including email, Messenger, and Telegram, to ensure maximum reach. By verifying these notifications, we’re ensuring that our system effectively communicates with users and encourages them to finalize their purchases.

Priority and Context

This test case is marked as having a medium priority. While it's not a showstopper, it's definitely something we need to address promptly. A failure in this area could lead to a gradual accumulation of incomplete orders, which can impact revenue. We're discussing this under the categories of ita-social-projects and GreenCity, highlighting its relevance to our broader mission of promoting sustainable practices and community engagement. By ensuring users are reminded to complete their orders, we're also reducing waste and promoting responsible consumption. This aligns perfectly with the GreenCity initiative's goals of fostering environmental consciousness.

Pre-requisites

Before we can dive into the actual testing, there are a few things we need to make sure are in place. These pre-requisites are essential for a smooth and accurate testing process. First off, we need to navigate to the UBS section of the GreenCity platform, which can be found at https://www.greencity.cx.ua/#/ubs. This is our starting point. Secondly, and crucially, we need a user who has a half-paid order. This means someone has initiated an order but hasn't completed the payment process. Finally, this order must have been created exactly 7 days ago. This time frame is the trigger for our notification system, so it's vital to ensure this condition is met. Once these pre-requisites are confirmed, we can move forward with the test steps.

Detailed Test Cases

Alright, let's get into the nitty-gritty of the test cases themselves. We've got three main scenarios to cover, each focusing on a different communication channel. The goal here is to ensure that users receive reminders through their preferred methods, maximizing the chances of them completing their orders. Each test case will involve checking a specific communication channel for the expected notification.

Test Case 1: Check Email Notification

In this first test case, we're going to check the user's email inbox. Our main keyword here is making sure the user receives an email reminder about their unpaid order. To execute this, we'll access the email account associated with the user who has the half-paid order. We need to sift through the emails to find one specifically reminding them about the outstanding payment. The expected result is pretty straightforward: the user should have received an email notification prompting them to complete their order. This email should clearly state the order details and provide instructions or a link to finalize the payment. If the email is there, great! If not, we've got a problem. This email notification is a crucial step in ensuring our users are informed and engaged. We'll need the user's email address (test data) to check this test case.

Test Case 2: Check Messenger Notification

Next up, we're diving into Messenger notifications. Many users prefer getting updates through messaging apps, so this is a key channel to verify. Similar to the email check, we need to ensure that the user receives a reminder about their half-paid order via Messenger. The process involves checking the user's Messenger inbox for a message from our system. This message should serve as a clear and concise reminder to complete their purchase. The expected result is that the user has received a Messenger notification prompting them to finalize their order. The notification should include relevant details, such as the order number and a direct link to the payment page. If we find the notification, we're on the right track. If not, it's time to investigate. We'll need to access the user's Messenger account (test data) to verify this.

Test Case 3: Check Telegram Notification

Last but not least, we're checking Telegram notifications. Telegram has become a popular communication platform, and we want to ensure our users who prefer it are also getting payment reminders. Just like the previous tests, we're looking for a specific notification related to the half-paid order. We'll need to access the user's Telegram account and check their chat history for a message from our system. The expected result is that the user has received a Telegram reminder about their unpaid order. This notification should be similar in content to the email and Messenger notifications, providing the user with the necessary information and a clear call to action. If the notification is present, that's a win. If not, we'll need to dig deeper. Access to the user's Telegram account (test data) is essential for this check.

Test Execution Table

To keep everything organized and track our progress, we'll use a test execution table. This table is a crucial part of the testing process, as it allows us to document the status of each test case, the date it was executed, the expected and actual results, and any relevant details about the environment and bugs encountered. Each row in the table corresponds to a specific test case, and the columns provide a structured way to capture all the necessary information.

Key Columns Explained

Let's break down what each column in the table represents:

• S# (Serial Number): This is just a sequential number to identify each test case. It helps us keep track of the tests we've executed.
• Status: This column indicates the outcome of the test. It can be marked as